Privacy Policy
1Overview & Commitment
At Talkmos ("we", "us", or "our"), operated by Talkmos Systems Inc., we respect your personal privacy and are committed to protecting it through our compliance with this Privacy Policy.
This policy describes the types of information we may collect from you or that you may provide when you download, install, access, or use the Talkmos Mobile Application on Google Play or our website (talkmos.com).
2Information We Collect & Device Permissions
We collect minimal personal and technical information necessary to deliver real-time voice communication services:
- Account Information: When you register an account, we may collect your username, email address, and optional avatar image.
- Voice & Audio Streams: Talkmos processes live audio input captured via your device microphone during active voice sessions. Audio packets are transmitted in real-time over WebRTC/SRTP and are not permanently stored or recorded on our servers once the call/session ends.
- Device Diagnostics & Technical Identifiers: We collect IP addresses, device hardware models, operating system version, app performance logs, and push notification tokens.
Android System Permissions Requested
- • RECORD_AUDIO (Microphone): Required strictly to capture your voice while using Push-to-Talk or active audio rooms.
- • INTERNET & ACCESS_NETWORK_STATE: Required to establish real-time network connections with Talkmos voice servers.
- • BLUETOOTH_CONNECT (Optional): Allows routing audio to Bluetooth wireless headsets and car speakers.
3How We Use Your Information
We use the collected information for the following purposes:
- To establish, maintain, and optimize low-latency peer-to-peer and server-relayed audio calls.
- To authenticate your account and ensure secure access to private channels.
- To detect and prevent fraudulent, abusive, or unauthorized activity on our platform.
- To diagnose technical crashes and improve network efficiency across different Android device models.
4Data Sharing & Third-Party SDK Services
We do NOT sell, rent, or trade your personal data or voice recordings to third parties or advertising networks. We may utilize trusted third-party service providers solely to maintain infrastructure:
- Google Play Services: Core app distribution, safety verification, and push notification delivery (FCM).
- Google Firebase Crashlytics: Anonymous crash reporting to diagnose stability issues.
- WebRTC TURN/STUN Infrastructure: NAT traversal for establishing direct audio connections between callers.
5Data Security & Encryption Standard
Talkmos implements robust technical safeguards to protect your communications. Audio streams are encrypted using Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS 1.3) standards during transmission over cellular and Wi-Fi networks.
6Children's Privacy (COPPA Compliance)
Talkmos is not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected data from a child under 13, please contact our Privacy Team immediately at privacy@talkmos.com so we can purge the records.
7Your Rights & Account / Data Deletion
In accordance with Google Play User Data Policy, you have full control over your personal data. You may request access to, correction of, or permanent deletion of your Talkmos account and associated data at any time.
How to Delete Your Account & Data:
1. In-App: Open Talkmos App > Settings > Account > Delete Account.
2. Web Request: Visit our dedicated online deletion tool at talkmos.com/delete-account.
8Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Entity: Talkmos Systems Inc.
Address: 100 Tech Plaza, San Francisco, CA 94105, USA
Privacy Email: privacy@talkmos.com
General Support: support@talkmos.com