Data controls
Delete your account & data
You can close your Talkmos account from inside the app under Settings → Account, or from this page. Either route does exactly the same thing.
How deletion works
- 1ImmediatelyYour account is deactivated. You disappear from rooms and contact lists, and nobody can message you.
- 2For 30 daysEverything is held in a recoverable state. Sign back in during this window to cancel the request.
- 3After 30 daysThe purge runs. Personal data is erased permanently and cannot be restored by support.
What gets deleted
- Profile, username, avatar and account credentials
- Room memberships, contacts and follow lists
- Message history and shared stories you created
- Push notification tokens and device registrations
- Diagnostic logs tied to your account identifier
What we keep, and why
A small amount of data survives deletion, either because it no longer identifies you or because the law requires it.
- Aggregate, anonymised usage counts
- They carry no identifier and cannot be traced back to you.
- Transaction and tax records
- Retained where financial regulations require it, for the statutory period.
- Abuse and safety records
- Kept where needed to prevent a banned account from simply re-registering.
Questions about a request already in flight? Email privacy@talkmos.com with your reference ID, or read the Privacy Policy.