Privacy Policy
Last Updated: August 15, 2025
Talkmos (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following information:
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Personal Information: Name, email address, phone number, and payment details when you book a session.
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Session Information: Date, time, and type of service booked.
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Communication Data: Any messages or correspondence you send us for support.
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We do not record, store, or monitor your live chat, voice, or video calls unless required by law.
2. How We Use Your Information
We use your information to:
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Process and confirm bookings.
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Provide customer support.
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Send booking confirmations, reminders, and important updates.
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Improve our services and user experience.
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We will never sell or rent your personal information to any third party.
3. Sharing of Information
We may share your information only:
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With payment gateways (e.g., Razorpay) for processing payments.
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With service providers (companions) strictly for delivering the booked session.
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When required by law, regulation, or legal process.
4. Payment Security
All payments are processed securely via Razorpay or other approved payment gateways. We do not store your credit/debit card details on our servers.
5. Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations.
6. Your Rights
You have the right to:
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Request access to your personal data.
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Request correction or deletion of your data (except where retention is required by law).
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Withdraw consent for communication at any time.
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